Website chatbot
Answer the 10pm enquiry in your own words
A chat bubble on your own website that answers from answers you wrote yourself, saves the visitor as a lead, and hands the conversation to a person the moment it has nothing to say.
What it solves
Most enquiries arrive when nobody is at a desk. The visitor asks one question (do you cover my city, what does this cost, how long does it take), gets nothing, and goes to whoever answers first. A contact form does not fix that: it asks the visitor to do the work and wait.
How we're different
It has no opinions of its own. The bot replies only from question-and-answer pairs your workspace wrote, and it will not stitch together a sentence it cannot quote from them, so it cannot invent a price, a timeline or a claim about your business. When nothing you wrote covers the question, it says so and passes the conversation to a person rather than guessing. That is the opposite of the usual trade-off, where a more fluent bot is a less trustworthy one.
Inside Website chatbot
Answers you wrote, not answers it made up
The visitor becomes a lead
Website chatbot
The visitor becomes a lead
Hands over instead of stalling
Website chatbot
Hands over instead of stalling
The same answers on WhatsApp
Website chatbot
The same answers on WhatsApp
Off until you turn it on
Website chatbot
Off until you turn it on
Website chatbot
The visitor becomes a lead
Website chatbot
Hands over instead of stalling
Website chatbot
The same answers on WhatsApp
Website chatbot
Off until you turn it on
Works with the rest of Finocket
Part of CRM & pipeline. See how every module connects.
Questions
Will it make things up about my business?
No, and that is structural rather than a setting. Every sentence must be quotable from the answers your workspace wrote; anything that is not is dropped before the visitor sees it. If nothing covers the question, the bot says so and fetches a person.
Does it need an AI subscription?
No. It replays your own curated answers, so there is no model call and no per-message AI cost.
Can it reply on WhatsApp too?
Yes, inside Meta's 24-hour customer-service window. Outside that window nothing is sent without a template Meta has approved, the same rule that governs every other WhatsApp message in Finocket.
Which websites can show it?
Only the exact addresses you list. There is no wildcard, and a site you have not listed gets the same answer as one that does not exist.
The enquiry that arrives at 10pm gets a reply and lands in your CRM by morning.
Learn how it works
Website chatbot: answer visitors in your own words
Put a chat bubble on your own website that answers common questions using answers you wrote, captures the visitor as a lead, and hands the conversation to you when it has nothing to say, with the same answers replying on WhatsApp inside the 24-hour window.
Leads: capture, score, route and respond on time
Every enquiry (form, QR, booking, WhatsApp, call, email, SMS, voice note, or one you add by hand) lands on one deduplicated Leads board, gets scored A–D, assigned to a teammate, and started on a first-response timer.
Forms and landing pages
Build hosted lead-capture forms and mobile landing pages with a first-class consent block. Every submission stores the exact opt-in text as proof and lands in your CRM as a lead. Covers what happens to a shared link when a page moves into your online shop.
Ready to ditch the spreadsheet?
Free for solo users until 31 Dec 2026 — no partner code needed. ₹99/month after that. No credit card. Your books stay yours.